What’s the procedure if the deposit isn’t credited to my account?
If the deposit hasn’t appeared in your account after a while, follow these steps:
- Make sure the transaction was properly sent from your wallet.
- Verify that the deposit address you used matches the one in your player account.
- Check that the transaction was sent through the correct network.
If everything looks fine and the deposit is still missing after a reasonable amount of time, please contact our support team. Remember to provide transaction details for quicker resolution.
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