What’s the procedure if the deposit isn’t credited to my account?

If the deposit hasn’t appeared in your account after a while, follow these steps:

  1. Make sure the transaction was properly sent from your wallet.
  2. Verify that the deposit address you used matches the one in your player account.
  3. Check that the transaction was sent through the correct network.

If everything looks fine and the deposit is still missing after a reasonable amount of time, please contact our support team. Remember to provide transaction details for quicker resolution.

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